Troubleshooting Storefront Payment Issues

If customers encounter payment issues on your Storefront, here’s how to troubleshoot: 1. Log into Checklick and go to Storefront > Transactions. 2. Filter for failed or pending transactions using the status filter. 3. Check error messages (e.g., "Card Declined") in the transaction details. 4. For credit card issues, ensure your Stripe account is active (see "Connecting My Bank Account to Receive Bank Payouts"). 5. For offline payments, verify the customer selected a valid payment method. 6. Contact support@checklick.com with transaction IDs for unresolved issues. Quick tips: * Ask customers to check their card details or try another card. * Ensure your Storefront’s tax settings align with customer billing addresses. * Monitor payment failures in Storefront Analytics to identify trends.