---
title: Troubleshooting the Checklick API
description: Having trouble connecting to the Checklick API? Learn how to troubleshoot common API connection errors, including endpoint setup, HTTPS use, required headers, secret key authorization, and organization ID matching. Get quick fixes or contact support for help debugging your API connection.
---
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1. [Help Center](https://help.checklick.com/articles?hsLang=en)
2. [The Checklick API](https://help.checklick.com/articles/the-checklick-api?hsLang=en)
3. [Using the API](https://help.checklick.com/articles/the-checklick-api?hsLang=en#using-the-api)
# Troubleshooting the Checklick API
Having trouble connecting to Checklick using the API? Here are a few common mistakes:
- Are you sending your request to **api**.checklick.com?
- Are you sending your request over **HTTPS**?
- Does your request include the MIME-type header:
```
Content-Type:application/vnd.api+json
```
- Does your request include the api version header, such as:
```
Api-Version:2
```
- Does your request include a valid secret key header, like:
```
Authorization:Token token=2c96ef73e5ad003362b1851cb7c607f3
```
- Does your request include an organization ID header that matches your secret key, like:
```
Organization-Id:999
```
If you're still having trouble, send an email to [support@checklick.com](mailto:support@checklick.com), and we'll be happy to help you debug your connection!
- [Help for People with Checklick Accounts](https://help.checklick.com/articles/help-for-people-with-checklick-accounts?hsLang=en#main-content)
- [Your Profile](https://help.checklick.com/articles/help-for-people-with-checklick-accounts?hsLang=en#your-profile)
- [Your Logbook](https://help.checklick.com/articles/help-for-people-with-checklick-accounts?hsLang=en#your-logbook)
- [Account Management](https://help.checklick.com/articles/help-for-people-with-checklick-accounts?hsLang=en#account-management)
- [Help with Checklick Storefronts](https://help.checklick.com/articles/help-with-checklick-storefronts?hsLang=en#main-content)
- [Getting Started with Checklick Storefront](https://help.checklick.com/articles/help-with-checklick-storefronts?hsLang=en#getting-started-with-checklick-storefront)
- [Storefront Management](https://help.checklick.com/articles/help-with-checklick-storefronts?hsLang=en#storefront-management)
- [Running Your Storefront](https://help.checklick.com/articles/help-with-checklick-storefronts?hsLang=en#running-your-storefront)
- [Help for Evaluators and Managers](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#main-content)
- [Getting Started](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#getting-started)
- [Using Checklists](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#using-checklists)
- [Managing your people](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#managing-your-people)
- [Creating your own checklists](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#creating-your-own-checklists)
- [Payment Plans and Billing](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#payment-plans-and-billing)
- [Checklist Licensing (Sharing Your Checklists With Other Organizations)](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#checklist-licensing-sharing-your-checklists-with-other-organizations)
- [Insights](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#insights)
- [Stripe Accounts](https://help.checklick.com/articles/stripe-accounts?hsLang=en)
- [The Checklick API](https://help.checklick.com/articles/the-checklick-api?hsLang=en#main-content)
- [Using the API](https://help.checklick.com/articles/the-checklick-api?hsLang=en#using-the-api)
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