Sending Email Receipts for Storefront Orders
How to send an email receipt of a Storefront order
You can now easily send a PDF receipt by email directly from an order. This new feature is especially useful when a customer requests a copy of their receipt or when you need to forward it to a parent, guardian, or another email address.
How to Send an Email Receipt
- Go to the Storefront tab in your Checklick account.
- Navigate to Transactions (or use the search/filter to locate the specific order).
- Click view order next to the relevant transaction.
- On the order details page, click the email receipt button (located near the download receipt button).
- In the Email Receipt popup:
- The Recipient email address field will be pre-filled with the purchaser’s email
- You can add multiple email addresses by separating them with commas, spaces, or new lines.
- Check the box Send a copy to me if you want a copy sent to your own account email
- Optionally, add additional emails in the Other emails to copy field.
- Click the yellow send receipt button.
A confirmation message will appear once the PDF receipt has been successfully emailed.
Tips
- Use this feature whenever a customer loses their original receipt or just needs another confirmation
- You can send the receipt multiple times if needed
- The purchaser’s email is automatically populated, but you can override or add addresses as required.