---
title: I'm Logged into Stripe and Need to Update My Account
description: Learn how to update your Stripe account when logged in. Find out what to do if your documents are rejected, how to contact Stripe support, and what Checklick can help with.
---

[Skip to content](https://help.checklick.com/articles/im-logged-into-stripe-and-need-to-update-my-account#main-content)

- [English](https://help.checklick.com/articles/im-logged-into-stripe-and-need-to-update-my-account)
- [Français](https://help.checklick.com/fr/articles/im-logged-into-stripe-and-need-to-update-my-account)

English

Show submenu for translations

[![Checklick Logo](https://help.checklick.com/hs-fs/hubfs/CheckLick%20Logo.png?width=100&height=19&name=CheckLick%20Logo.png)](https://support.checklick.com/migration/migrated/knowledge)

Open main navigation

Close main navigation

- - [English](https://help.checklick.com/articles/im-logged-into-stripe-and-need-to-update-my-account)
    - [Français](https://help.checklick.com/fr/articles/im-logged-into-stripe-and-need-to-update-my-account)

  English
  
  Show submenu for translations
- [Submit a Ticket](mailto:support@checklick.com)

[Submit a Ticket](mailto:support@checklick.com)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.checklick.com/articles?hsLang=en)
2. [Stripe Accounts](https://help.checklick.com/articles/stripe-accounts?hsLang=en)

# I'm Logged into Stripe and Need to Update My Account

Once you’re logged into your Stripe account, go to [https://dashboard.stripe.com/account/status](https://dashboard.stripe.com/account/status). Here you’ll find all the information that’s required.

**You’ve provided the uploaded information but Stripe has rejected the documents**

The best option at this point is to go through Stripe support and our suggestion is to use the callback feature. Stripe will generally call back within 3 minutes. [Here’s a video](https://www.awesomescreenshot.com/video/37301510?key=f3205baac5f33bec44656d3e0e59aca5) on the quickest way to reach the callback option.

**What can Checklick help with?**

We have now dedicated a significant amount of our resources and can therefore provide our perspective on the most effective way of getting your account verified and updated.

We can have a high-level overview of your account and can see the information that Stripe is requesting to update your account.

**What is Checklick limited to in helping you update and verify your account?**

Checklick cannot log into your account and upload any documentation on your behalf or contact Stripe on your behalf.

- [Help for People with Checklick Accounts](https://help.checklick.com/articles/help-for-people-with-checklick-accounts?hsLang=en#main-content)

    - [Your Profile](https://help.checklick.com/articles/help-for-people-with-checklick-accounts?hsLang=en#your-profile)
    - [Your Logbook](https://help.checklick.com/articles/help-for-people-with-checklick-accounts?hsLang=en#your-logbook)
    - [Account Management](https://help.checklick.com/articles/help-for-people-with-checklick-accounts?hsLang=en#account-management)
- [Help with Checklick Storefronts](https://help.checklick.com/articles/help-with-checklick-storefronts?hsLang=en#main-content)

    - [Getting Started with Checklick Storefront](https://help.checklick.com/articles/help-with-checklick-storefronts?hsLang=en#getting-started-with-checklick-storefront)
    - [Storefront Management](https://help.checklick.com/articles/help-with-checklick-storefronts?hsLang=en#storefront-management)
    - [Running Your Storefront](https://help.checklick.com/articles/help-with-checklick-storefronts?hsLang=en#running-your-storefront)
- [Help for Evaluators and Managers](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#main-content)

    - [Getting Started](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#getting-started)
    - [Using Checklists](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#using-checklists)
    - [Managing your people](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#managing-your-people)
    - [Creating your own checklists](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#creating-your-own-checklists)
    - [Payment Plans and Billing](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#payment-plans-and-billing)
    - [Checklist Licensing (Sharing Your Checklists With Other Organizations)](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#checklist-licensing-sharing-your-checklists-with-other-organizations)
    - [Insights](https://help.checklick.com/articles/help-for-evaluators-and-managers?hsLang=en#insights)
- [Stripe Accounts](https://help.checklick.com/articles/stripe-accounts?hsLang=en)
- [The Checklick API](https://help.checklick.com/articles/the-checklick-api?hsLang=en#main-content)

    - [Using the API](https://help.checklick.com/articles/the-checklick-api?hsLang=en#using-the-api)

[![Checklick Logo](https://help.checklick.com/hs-fs/hubfs/CheckLick%20Logo.png?width=100&height=19&name=CheckLick%20Logo.png "Checklick Logo")](https://www.checklick.com/)

Checklick is a web-based platform for skill development.  
It helps generate checklists that are being used to test   
people’s abilities and provide feedback.

<https://www.facebook.com/checklick/> <https://x.com/checklick_team> <https://www.instagram.com/checklick_team/?hl=en> <https://www.checklick.com/> [mailto:support@checklick.com](mailto:support@checklick.com)

Copyright © 2025, Checklick